Implementation

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SmartOps uses a proven model for successful implementation of our supply chain applications. Our professional services team comprises project managers, supply chain experts, technologists, algorithm engineers, quality assurance personnel, and documentation staff. This SmartOps team works with designated customer resources so that each supply chain optimization solution is configured appropriately and implemented effectively, ensuring that user consensus is built into the process and long-term benefits are realized.

SmartSteps to a Successful Supply Chain:

• Organizational Success Management: Ensures that the customer's organization is aligned and accepts the application's processes, results, and value, and that a defined and executed success measurement process is in place.
  
  
• Collaborative Team Approach: Creation of a core team comprised of both SmartOps and customer resources with defined roles and responsibilities.
  
  
• Intuitive Tools & Templates: To promote efficient project management, data collection, documentation, and knowledge sharing and transfer.
  
  
• Phased Rollout: Sequencing of steps and scope to provide tangible value early and throughout the process.
  
  
• Standard Delivery Model: Formal milestones, sign-offs, and executive reviews.
  

SmartSteps: Phased Methodology for Implementation

SmartSteps is a comprehensive and proven process methodology for implementing SmartOps applications in the most efficient, most cost-effective, and highest-quality manner possible.

 

• Mobilize:  The combined SmartOps and customer team plans and prepares for the detailed tasks and milestones of the implementation plan. Key tasks include project charter development, rollout planning, and core team training.
  
  
• Design: Key to the success of the project are the detailed business and systems requirements and decisions. During this step, the team outlines the detailed plan for the SmartOps solution to be implemented.
  
  
• Configure: Based on the design, the application and supporting elements such as infrastructure, data, and interfaces, are installed, configured, and tested.
  
  
• Validate: All application use cases, data elements, and success measurement processes are exercised and refined. Key deliverables include the user acceptance and integration acceptance tests.
  
  
• Deploy:  During this step, the SmartOps solution moves into production mode, with end users receiving process-specific training; the results are incorporated into business operations.

SmartOps has a reputation in the industry for providing innovative, easy to deploy and easy to use supply chain solutions and improving efficiencies in the supply chain.