History
SmartOps Company History: True to Our Roots
Founded in 2000, SmartOps pioneered breakthrough inventory optimization solutions for managing global, multistage supply chains.
We began with a clear vision of the need for solutions to address the complex challenges of managing uncertainty in ways that drive performance improvements and deliver sustainable financial and competitive advantages. SmartOps technology draws from decades of research on inventory models, and utilizes proprietary stochastic algorithms as the foundation for practical, real-world applications.
By applying the science of operations management to very real business problems and challenges, we created solutions that:
- Scale to the enterprise level, providing superior inventory optimization for our customers, as well as their customers, suppliers and other business partners.
- Integrate with existing business systems and solutions, enabling users to leverage their technology investments and simplify implementation and use.
- Streamline planning and analysis. SmartOps helps supply chain professionals increase their productivity and build their expertise by allowing them to focus their skills on activities that deliver genuine value.
SmartOps achieved profitability quickly and continues to grow each year, both in terms of revenues and in the number of customers that look to us for world-class supply chain solutions. Companies, analysts and other industry experts now consider SmartOps as best-in-class for several compelling reasons:
Our solid record of success: SmartOps customer list includes leading Fortune 1000 and Global 2000 manufacturers, distributors and retailers in virtually every industry. Each uses SmartOps solutions to optimize inventory and manage their supply chains in ways that create long-term value.
Our ERP-agnostic solutions: While SmartOps enjoys a strong relationship with SAP, the leader in enterprise ERP and SCM solutions, our solutions work with all leading third-party systems, legacy systems and data, including traditional, spreadsheet-based systems. The SmartOps approach is straightforward — take the data already existing in each company’s systems, and use that information to manage inventory more effectively. Nobody does it better.
Our ability to cross industries and geographies—and deliver results: Breadth of applicability is our trademark. Companies in a wide range of industries, operating multi-echelon supply chains that span the globe, benefit from our solutions and services, enjoying significant improvements in inventory levels and costs, while maintaining or improving service levels.
Our strong customer relationships: Their success is also our success. They work closely with us in a mutually beneficial relationship that answers their immediate business needs, but also guides our research and development efforts. That way, our solutions and services continue to anticipate and answer their evolving needs.
Our management and financial stability: SmartOps leadership has changed little since our founding, and our financial strength provides reassurance that’s essential for solid relationships with valued customers who depend on us for long-term solutions and support.
Our commitment to research & development: SmartOps invests in product research and partners with leading enterprise systems providers to identify and develop new solutions that will continue to add value for customers.
Our award-winning professional services: From project planning, implementation and training, to monitoring supply chain performance to capture the value created by our solutions, our customers tell us that we make EIO work for them.
Today, SmartOps is the de facto standard for inventory planning and optimization.
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